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Town Hall: 704-279-2180

Mon - Fri  8 a.m. - 5 p.m.

Answers to Frequently Asked Questions


Blue and white badge with text Crime Stoppers and Submit Tips

Vehicle crash reports are available by 12:00 pm the next business day after the crash.  It is a complete copy of your DMV-349 crash investigation report and is available at the Rockwell Police Department.  There is a processing charge of $ 2.00 for each crash report.

You may call our business office number (704) 279-3420.  If no one is there, you can leave a message on our voice mail or call the non-emergency communications center number (704) 216-8500.  The tele-communicator will be glad to dispatch an officer to your location or have him return a call to you.


DIAL 911 FOR ALL EMERGENCIES.

We will gladly check your property while you are on vacation.  Please contact us and come by to complete a residence check request.  An officer, while on his regular daily patrol, will drive by and check your property at least once during his shift. (time and call load permitting).  We offer this as a free service to town residents, in an effort to protect your property while away. The Town of Rockwell cannot guarantee that this will keep your home from being damaged or broken into, but it does give some added security to the homeowner and surrounding neighbors while you’re away.

You may come by Rockwell Police Department during regular business hours, and an officer will attempt to help you with the information you were given.  However, when you and the other party agreed to exchange information and leave the scene, it then becomes a civil agreement and you may need to seek the advise and direction of an attorney.

We prefer that you contact 911 and have law enforcement come and complete an investigation and a crash report when the accident occurs, (before vehicles are moved and everyone leaves the scene).  After vehicles are moved and witnesses have left, it becomes very difficult and costly to complete an accurate investigation.  We, as law enforcement are usually able to determine the validity of insurance, and obtain proper information on drivers and passengers, prior to allowing them to leave the scene, which really protects you.

You can call for an appointment or come by the police department.  However, if you come by without an appointment, an officer will assist you by either completing an inked card, or will give you an appointment time when it can be completed, depending on call load.


There is a $5.00 charge for each fingerprint card completed; due at the time it is completed.  We will only take cash or checks for the correct amount made to Rockwell Police Department.  (Credit / Debit cards are not accepted.)

We provide this as a community service, and there is no charge for this.  Upon completion, the fingerprints and records are given to you, the parent for safe keeping, should anything ever to occur and were needed.

We can provide you with a copy of publicly available information for arrests made by our officers only.   The Clerk of Superior Court's office is able to provide a complete criminal history for Rowan County.


Additional information, including obtaining forms, can be found on the North Carolina Judicial Branch website.

We are located at 303 W. Main St. in Rockwell, NC.


    Coming from Salisbury I-85 area, travel US Hwy 52 south approx. 9 miles to Rockwell.  We are located on the right, 1 block north of NC Hwy 152 intersection.


    Coming from Albemarle US Hwy 52 area, continue to travel north on US Hwy 52 crossing NC Hwy 49 in Richfield, approx. 20 miles to Rockwell.  We are located on the left, 1 block past the intersection of NC Hwy 152.


    Coming I-85 north from Charlotte, take exit 69 (China Grove / Rockwell Exit).  At the top of the ramp, turn right and travel NC Hwy 152 approx. 9 miles to Rockwell.  Continue NC Hwy 152, turning left the US Hwy 52 intersection. We are located 1 block north on the left.

There is always an officer on duty, however, we are a small agency, and there is no secretary on staff.   If no one is at the office,  use the red emergency box located by the front door to contact the communication center.  Just pick up the receiver and wait for a tele-communicator to answer, or Dial 911 on your phone.  If it is not an emergency, you may call (704) 216-8500 and the tele-communicator will have the officer call or come by to assist you. If you call, please don’t leave unless instructed to do so.

There is an officer on duty, but due to staffing and call load, may not be in the office.  We allow the Sheriff’s Department the use of our facility as a satellite office, to have an increased law enforcement presence in the area as a deterrent to crime.  Please feel free to ask a deputy for assistance or to have him call a Rockwell Officer for you.

We have several officers available who are Certified CPS Technicians and can assist you with checking your seat for recalls and being properly installed.  Call or Contact us to schedule an appointment with an officer.  We'll be glad to help you with that!

The Rowan County Animal Control officers handle complaints county-wide.  Their number is (704) 216-7768.  In the event that the animal appears to be rabid or is threatening your family member(s) or pet(s), feel free to contact 911 and a Rockwell Police Officer will be dispatched to your location to assist until a Rowan County animal control officer can arrive.


Find out more about animal enforcement here.  Also, see the Rowan County Animal Shelter website for helpful information on leash laws, lost and found animals, and more.

Rowan County deputies use our police department as a satellite office for the Sheriff's Office, and may have called you from there.  Many times, a deputy will stop by and use our phone in an effort to locate an individual.  The Sheriff's Office is charged with the responsibility of serving civil papers such as civil summons, 50-B’s, evictions, papers involving divorce and/or property settlements.


Rockwell Police Officers serve criminal subpoenas, summons, warrants, and orders for arrest for individuals in our jurisdiction. 

Rockwell Police Department serves the citizens within municipal limits of the Town of Rockwell.  The Rockwell area encompasses a large area with mailing addresses listed as Rockwell, NC, which even goes into Cabarrus County.  The Rowan County Sheriffs Department serves areas outside of the city limits.  If youre unsure who serves you due to your location, please feel free to contact us.

One of two circumstances may have occurred.  The Rowan County Sheriff’s Office may have been dispatched to your address or a location near you.  It may have been a call that required a response of 2 or more units and they requested a Rockwell unit to assist, or they may not have been close by and requested Rockwell to assist by handling the call for the sheriff’s Department.  The second circumstance is that a Rockwell Officer may have been investigating a crime or incident that occurred in Rockwell and our investigation led us to an address outside of Rockwell.  Either way, we have legal jurisdiction to respond to your location.

All charges that occur in Rockwell are handled in the 19C Judicial District in Salisbury, NC. The Courthouse location is 210 N. Main St., Salisbury, N.C. (map) The courthouse facility normally opens at 8:00 am, with the opening of court around 9:00 for calendar call.  You need to be present on your court day for calendar call or a process may be issued for your failure to appear as directed by citation.

No.  Warning citations are just that.  It just a warning to remind you to be a safe driver.  This warning citation is only recorded in our agency and does not go to the Department of Motor Vehicle or any of the Insurance Underwriters.

Some traffic offenses are waivable (can be paid off without a courtroom appearance) and can be paid off at the Clerk of Courts Office prior to the court date.  Contact the Rowan County Clerk of Court, Criminal Division in Salisbury, NC.  to find out if your citation is waivable.  They are located at 210 N. Main St., Salisbury, N.C.  (map)   The phone number is (704) 797-3015.

You will need to call the Rockwell Police Department business office between the hours of 8 am and 5 pm., providing the officer you speak with information about the driver and/or owner of the vehicle, and why it may have been towed.  If it is releasable, he will advise you and provide you the necessary information required to get a vehicle release.  Note: Vehicle releases are only given to the registered owner of the vehicle.  You will need to show proof of ownership with photo ID and have someone with a valid driver’s license to retrieve the vehicle.  Under certain circumstances, the vehicle may be seized by the court system, and you may not be able to get the vehicle back.


Read more about vehicle seizures in the State of North Carolina.

You may call the Rockwell Police Department or 911 and have an officer check this vehicle.  If it is involved in a crime or is stolen, we will gladly have it towed and stored.  If it is not, then you (the property owner) has the right to have it removed and stored by following statutory requirements (below), including to make every effort to notify the owner of the vehicle where it has been taken.  An officer should be able to assist you in determining who the registered owner is.  The Rockwell Police will not tow a vehicle from private property if it is not involved in some type of crime.


See statutory requirements: § 20-219.2.  Removal of unauthorized vehicles from private lots.

If you have property within the Rockwell town limits and are present at the property when a trespassing occurs:  If you have encountered this problem before and know the identity, and have advised them before not to be back on the property, then you only need to go the magistrate’s office and obtain a criminal process for trespassing.  If you don’t have the necessary identity information, a Rockwell officer will be glad to assist you with the investigation.

If you own property within town limits and you wish to stop trespassing on the property you will need to execute a "trespass agreement" with the Rockwell Police Department, which gives our officers the authority to act as your agent when we encounter these problems.  Please contact our department during normal business hours to complete the necessary paperwork.

If you've lost a credit/debit card in Rockwell, or it was stolen from you in Rockwell, we will be glad to complete an incident report. 


Recommended actions:  
- You should make contact with your financial institution and advise them of this in accordance with the financial institution's terms. 
- Determine each location where a fraudulent transaction occurred and contact each law enforcement agency having jurisdiction where the fraudulent transaction occurred, and file a fraud report with each of  them.

If you know the name/address information of the person who issued the check, and the check is for less than $ 1000.00, then you can contact the magistrate’s office with that information, and get a criminal process issued for a person who wrote the check.  If it is for more than $1000.00, this constitutes a felony.  Bring the bad check to the Rockwell Police Department to complete an investigation report, so the officer can obtain the felony warrant.

Rowan County magistrates office is located at 118 W. Liberty St, Salisbury, NC. (map)  It is off of the 200 Block of N. Main St. in downtown Salisbury, directly across the street from the Rowan County Courthouse and detention center.


There is a magistrate on duty, 24 hours a day, 7 days a week.

You may come by the police department anytime and a Rockwell Officer will assist you with service of the warrant.  After completing the necessary paperwork at our office, you will be transported to the Magistrate’s office in Salisbury, NC for setting of a court date and determining your conditions of release.  If we are not the agency holding the warrant, it will be helpful if you know which agency may have the warrant, so we can get it transferred in.

Our officers offer programs for civic and church groups, to promote safety within our community.  Some of the programs we offer are Child ID. Fingerprints, Proper use of Child Passenger Safety Seats, Keeping yourself safe while shopping, Protecting Yourself from Identity Theft, How not to get caught in an Internet scam, and Demonstrations of the Rockwell Police K-9.

Town of Rockwell
202 East Main Street
Rockwell, N.C. 28138-0506


Call: 704-279-2180

Fax: 704-279-0454

Town of Rockwell
202 East Main Street
Rockwell, N.C. 28138-0506


Call: 704-279-2180

Fax: 704-279-0454

Town logo, with colors of green and brown, a multi-colored rock well covered by shingled roof.  A roller with handle over the well, under the roof, has a bucket.  A brown tree is in the background, to the left of the well.

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